$7 flat rate shipping *excluding some furniture items

Returns & Exchanges

RETURNS & EXCHANGES

At Harp Design Co, we take pride in the exceptional quality and craftsmanship of our furniture. Our attention to detail in construction, design and material is unwavering. And so is our commitment to our customers satisfaction.

RETURNING MERCHANDISE

Please note that refunds are only issued within 30 days of delivery and proof of purchase is required. Upon return, your item will be inspected, and  refunds will be issued for the purchase price only. Shipping charges are non-refundable with the exception of damaged or defective merchandise.

When returning an item, please email service@harpdesignco.com with your order number and further instructions will be given to you. We ask that you pack your return securely and retain your shipping receipt for your records. Once we receive your return, the refund will be issued assuming there are no damages to the product.

FURNITURE

Furniture orders are put on the build schedule immediately upon order and specific wood orders are placed in advance to have the furniture built to your specifications. They can be cancelled, changed, or returned within 30 days of purchase and a non-refundable 10% deposit will be withheld. Furniture orders cancelled after the 30 days and before time of delivery can be refunded but a non-refundable 50% fee will be charged.

EXCHANGES

Exchanges can only be made for different sizes/colors of t-shirts and customer will be responsible for shipping costs both ways. In order to process an exchange, send an email to service@harpdesignco.com with your request and order number.

For all other exchanges, simply return your item and then place a new order for the item you’d like in exchange.

FINAL SALE & CLEARANCE ITEMS

Clearance items purchased are considered final sale and are non-returnable and non-refundable.

PRICING

All prices online are subject to any applicable taxes according to state and local laws. Availability, prices and delivery rates are subject to change.

CONTACT US

Please reach out to us if you ever need anything or have any questions. Send us an email at service@harpdesignco.com for a speedy response from our customer service department, or call us anytime at 254-230-2054 Monday-Friday 10:00-5:00 Waco time (CST). Our team is always happy to help in any way we can!

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Handmade in Texas
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