FAQ

Frequently Asked Questions

How Do You Ship?

We ship our home goods through UPS and USPS to the entire U.S. We ship our furniture through American West with white glove service to every state excluding Wyoming, Montana, North Dakota, and South Dakota. This includes your order being brought into your home and placed in the room of your choice on the first floor.

Standard Shipping is a flat rate of $7 (excluding furniture & turned leg orders)

Furniture Shipping Rates:

FURNITURE ITEM	SHIPPING COST
Bench	$375
Table	$375
Table & Bench	$450
Table & 2 Benches	$550

What Are Your Standard Finishes?

All our finishes are sealed with a clear polyurethane, which protects against normal wear and tear. The finishes pictured below are on new growth pine. Exact color will vary depending on the type and age of wood. i.e. older wood has a naturally darker color. We just recently added a new finish to the line called “Weathered Oak” & you can email in for pictures or more information on that stain. Click here to order.

Can I Get a Custom Stain or Paint Color? Yes. The cost is $50 per furniture item. Send us an email with the furniture you would like stained or painted a custom color and we will let you know if it can work. I.e. some wood is made from poplar so it won’t look good stained and should only be painted.

How Many People Will My Table Seat?

We typically say to allow 2′ for each chair at your table, however, it depends on the size of the chairs you plan to use. Keep in mind if you use a bench on one or both sides you will be able to fit more people. The diagram below can help get you started on deciding what length works best for you.

What Size Bench Do I Need for My Table?

If your table has four legs, a bench needs to be one foot shorter than the table to slide underneath. i.e. a 7′ bench will slide under an 8′ table. If your table has a pedestal or trestle base, a bench can be the same length as the table.

Will Reclaimed Wood Furniture Last?

Yes. The wood we use may look rough and have imperfections such as nail holes, knots, and dings, but it’s older and harder than anything you’d get from the hardware or big box stores. Because the trees were allowed to grow larger before they were harvested, the grain is tighter and therefore stronger.

Will the Finish on My Furniture Be Rough?

No. Though we leave the natural imperfections in the wood, they are sanded smooth and coated with a water-based polyurethane to stand up to normal wear and tear.

How Long Can you Hold my Table After it is Ready for Pick Up?

If you are not having your table delivered through out white glove delivery service, we will notify you before it is ready for pickup so you can schedule a trip to our workshop. We try to be as flexible as possible as we understand life happens. Because of ever-changing space constraints, we can only hold your table for up to 3 weeks after your table is complete and pickup is scheduled.

How Do I Care for My New Furniture?

Indoor furniture requires no special care. Just wipe it down with whatever cleaner you normally use i.e. warm damp rag with soap, Clorox wipes, etc. You just want to be sure to never submerge it in water or let water stand on table for an extended period of time.

Please email us at service@harpdesignco.com or call us at 254.230.2054 if you have any other questions. Our HDC team is happy to help you find the perfect piece for your home!

FAQ