FAQ

How Do You Ship?

We ship our home goods through UPS and USPS to the entire U.S. We ship our furniture through American West with white glove service to every state excluding Wyoming, Montana, North Dakota, and South Dakota. This includes your order being brought into your home and placed in the room of your choice on the first floor.

Standard Shipping is a flat rate of $7 (excluding furniture & turned leg orders) 

Furniture Shipping Rates:

All our finishes are sealed with a clear polyurethane, which protects against normal wear and tear. The finishes pictured below are on new growth pine. Exact color will vary depending on the type and age of wood. i.e. older wood has a naturally darker color. We just recently added a new finish to the line called “Weathered Oak” & you can email in for pictures or more information on that stain. Click here to order. 

Can I Get a Custom Stain or Paint Color? Yes. The cost is $50 per furniture item. Send us an email with the furniture you would like stained or painted a custom color and we will let you know if it can work. I.e. some wood is made from poplar so it won’t look good stained and should only be painted.

 

How Many People Will My Table Seat?

What Size Bench Do I Need for My Table?

If your table has four legs, a bench needs to be one foot shorter than the table to slide underneath. i.e. a 7′ bench will slide under an 8′ table. If your table has a pedestal or trestle base, a bench can be the same length as the table.

Will Reclaimed Wood Furniture Last?

Yes. The wood we use may look rough and have imperfections such as nail holes, knots, and dings, but it’s older and harder than anything you’d get from the hardware or big box stores. Because the trees were allowed to grow larger before they were harvested, the grain is tighter and therefore stronger.

How Do I Care for My New Furniture?

Indoor furniture requires no special care. Just wipe it down with whatever cleaner you normally use i.e. warm damp rag with soap, Clorox wipes, etc. You just want to be sure to never submerge it in water or let water stand on table for an extended period of time.