Overall experience was perfect! First of all I had a question about the thistles. Harp responded super fast! Which was important because I needed the flowers FAST. I then placed my order- it shipped quickly and was properly and carefully packaged so that no damage could be done to the delicate dried thistles during shipping process. And finally the thistles were perfect! I had a very hard time finding any to begin with and shopping has been difficult with all the Covid stuff ...Thanks Harp-I will be purchasing from you again!